Training & Education

Whiteley is committed to offering high-level training, resources and support to all our customers.

Training & Education

Whiteley is committed to offering high-level training, resources and support to all our customers.

Whiteley Training & Education Resources Include

Customised Training Programs

The Whiteley team offer additional education and training sessions to staff and facilities utilising our product range. These sessions are flexible and can be tailored to suit your specific needs. Whether it be determining the right Whiteley product for the job, the correct application or understanding the product benefits, the Whiteley team are happy to assist with in-person or digital education.

If this sounds suitable for you and your healthcare facility, contact us today.

Online Education Centre

The Whiteley Education Centre offers training and education courses to advance best practice among industry professionals.

Our comprehensive education courses offer a broad range of valuable information for various industries, including:

  • The latest information on infection prevention and control
  • Tailed courses and materials
  • Educational videos
  • Recommended products and procedures for a variety of industries.


To access our education centre register now.

Open Access Education

Choose a topic you would like to learn more about from our open access courses below. Then register so that you can log in and complete the training.

Cleaning v Disinfection

This course provides an overview of surface cleaning and disinfecting and correct product selection to address the outcome required.

Key Learning outcomes from this course:

  • Understand what cleaning is.
  • Understand the definition and purpose of disinfection.
  • Be aware of the meanings of sanitising and disinfecting.
  • Product selection based on the required outcome.

How to Sanitise hands

This course provides a step-by-step guide on ‘how to sanitise your hands’. Included in this course is a 90 second video, short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand when to sanitise or wash hands.
  • Outline the technique to effectively sanitise hands.
  • Importance of hand sanitizing in healthcare environments.

Outbreak Management in Aged Care

This course provides an overview of considerations for outbreak management in Aged Care including the importance for rapidly recognising an outbreak, how biofilms impact outbreaks and recommended products to use in outbreaks.

Key Learning outcomes from this course:

  • Understand what considerations are required for Infection prevention during an outbreak in Aged Care.
  • Product selection based on outcome required.

What is a biofilm

This course provides an overview on what a biofilm is, where biofilms are found and the research on biofilms.

Key Learning outcomes from this course:

  • Understand what a biofilm is and how biofilms are formed
  • Importance of removing biofilms in healthcare environments  

Specialised Education Courses

Whiteley’s specialised education courses are tailored to suit the needs of specific industries, such as Dental, Aged Care, Nursing, Allied Health and many more.

Acute Healthcare – Nursing and Allied Health Professionals

This course provides an overview of the importance of hand hygiene, surface cleaning and disinfecting and correct product selection to address the outcome required in acute patient care settings. Included in this course are links to clinical data, Safe Work Australia websites, demonstration videos, links to wall charts, a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required for Infection Prevention in Acute Healthcare.
  • Understand the guidelines and federal requirements for Infection Prevention in Acute Healthcare.
  • Recognise and respond to an outbreak.
  • Product selection based on outcome required.

Cleaning and Maintaining Dental Evacuation Lines

This course provides an overview of the importance of cleaning and disinfecting dental evacuation lines. Included in this course are links to clinical data, links to wall charts, a short quiz and a certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required for dental evacuation line cleaning
  • Understand the guidelines and federal requirements for dental
  • process for dental evacuation and suction line cleaners
  • Product selection based on outcome required

Cleaning in the Home

This course provides an overview of the importance of hand hygiene, surface cleaning and disinfecting and correct product selection to address the outcome required in the domestic environment. Included in this course are links to the Department of Health and Safe Work Australia, demonstration videos, a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required for the prevention of communicable infections within the home environment.
  • Understand the guidelines for infection prevention in the home.
  • Product selection based on outcome required.

Hair, Beauty, Tattoo and Skin Penetration

This course provides an overview of the importance of hand hygiene, surface cleaning and disinfecting and correct product selection to address the outcome required in Hair, Beauty, Tattoo and Skin Penetration settings. Included in this course are links to clinical data, industry guidelines, demonstration videos, links to product selections, a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required for Infection Prevention in Hair, Beauty, Tattoo and Skin Penetration settings.
  • Understand the guidelines for Infection Prevention in Hair, Beauty, Tattoo and Skin Penetration settings.
  • Recognise and respond to an infectious outbreak.
  • Correct product selection to deliver effective outcomes.

How to Clean an Ultrasound Probe using Matrix Wipes

This course provides an overview of the importance of cleaning ultrasound probes as well as an understanding of biofilms and their impact on probes. Included in this course are links to clinical data, Safe Work Australia websites, links to wall charts, a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required when cleaning various probes
  • Understand the guidelines and federal requirements for ultrasound probe reprocessing
  • Process for manual cleaning of ultrasound probes
  • Product selection based on outcome required

Infection Prevention in Aged Care

This course provides an overview of the importance of hand hygiene, surface cleaning and disinfecting and correct product selection to address the outcome required. Included in this course are links to clinical data, Safe Work Australia websites, demonstration videos, links to wall charts, a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required for Infection Prevention in Aged Care.
  • Understand the guidelines and federal requirements for Infection Prevention in Aged Care.
  • Product selection based on outcome required.

Infection Prevention in Dental

This course provides an overview of the importance of hand hygiene, surface cleaning and disinfecting and correct product selection to address the outcome required in the Dental space. Included in this course are links to clinical data, Safe Work Australia website, demonstration videos, links to wall charts, a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required for Infection Prevention in Dental.
  • Understand the guidelines and federal requirements for Infection Prevention in Dental.
  • Product selection based on outcome required.

Infection Prevention in Schools

This course provides an overview of the importance of hand hygiene, surface cleaning and disinfecting and correct product selection to address the outcome required in the school environment. Included in this course are links to clinical data, safe work Australia websites, demonstration videos, links to wall charts, and a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required for the prevention of communicable infections (particularly those transmitted from person to person) in schools
  • Understand the guidelines and federal requirements for infection prevention in schools
  • Product selection based on outcome required

Raw Water Hardness and Chloride Testing for Endoscopy Departments and CSSDs

As per AS/NZS4187:2014 (including Amd 1:2015 and Amd 2:2019) all departments processing Reusable Medical Devices should conduct regular water testing. Endoscopy departments and CSSDs should conduct process water testing as per table 7.2 of the standard. You can achieve compliance on water hardness, conductivity, chloride levels and endotoxins using the recommended Whiteley products and training programs.

Key Learning outcomes from this course:

  • Understand AS/NZS4187:2014 Amd 2:2019 guideline requirements.
  • Recognize and understand the monthly water testing requirements for your facility.
  • Learn how to conduct water hardness, conductivity, and chloride testing.
  • Understand the requirements for annual endotoxin testing.
  • Recording water testing results for audits.

Veterinary Practices

This course provides an overview of the importance of hand hygiene, surface cleaning and disinfecting and correct product selection to address the outcome required in the healthcare provider environment. Included in this course are links to Australian Veterinary Association standards, clinical data, Safe Work Australia websites, demonstration videos, links to wall charts, a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what considerations are required for the prevention of communicable infections in Veterinarian Practice settings.
  • Understand the guideline for infection prevention in Veterinary Practice settings.
  • Product selection based on outcome required.

V-Wipes Product Training

V-Wipes Training

This course provides an overview of the difference between surface cleaning and disinfection and product information on V-Wipesâ„¢. Included in this course are links to demonstration videos, links to wall charts, a short quiz and certificate on completion.

Key Learning outcomes from this course:

  • Understand what cleaning is.
  • Understand the definition and purpose of disinfection.
  • Be aware of the meanings of sanitising and disinfecting.
  • Product selection based on the required outcome.
  • About V-Wipes and how to use the product.

    Register now to access the Education Centre

    Educational Videos